Support

We’re here to help. Check the quick answers below or contact us directly.

Contact

Include your macOS version and a brief description of the issue.

Need Full Disk Access? Open System Settings → Privacy & Security → Full Disk Access, and enable ZapIt.
Files not deleting? Ensure the app is closed and try again; ZapIt moves items to Trash first.
Apple Silicon support? Yes, ZapIt runs on Apple Silicon and Intel Macs (macOS 12+).
License or billing issues? Email us from your purchase address for faster lookup.